FQA

Q: Are you a trading company or a factory?

A: We are a trading company cooperate with professional factories. Our office is located in Hubei, China and welcome to visit us.


Q: Which products do you supply?

A: KECLOUD provide the one stop solution for military & police department: from all kind of uniforms, boots & shoes, bulletproof products, bags & backpack, camping products to all kind of accessories.


Q: How about the quality of your product?

A: Quality is one of the most important conditions to long-term relationship.


Q: Can you provide OEM service?

A: Yes, we could customize the products according to your requirement. We have full experience in the OEM business.


Q: Can I ask for free samples?

A: Yes, we can send our clients a free sample in certain situation. Clients need to pay the shipping cost.


Q: How to confirm the quality before order?

A: We could send you a sample for quality checking. If the buyer provides a sample, we will make the counter sample for your approval before production.


Q: Can you provide SGS test report of fabric and inspection report?

A: Yes, we can provide all kinds of test port as requested.


Q: How can we pay you?

A: Our company can accept both T/T, and L/C payment. If you have any other payment requirements, please contact our online salesman or send E-mail to us.


Q: How can you ship the goods to my country?

A: We could ship the goods to all the countries in the world via Express, by Sea or Air. We have the best rate for all the shipping method.


Q: How long it will take to ship to my country?

A: It will depend on the shipping method and the shipping company, we will provide the best solutions for your choice.

Please feel free to contact us with your any questions.