Shipping policy

Shipping Policy

We understand just how important it is for you to get the items you ordered in a timely manner. We’re always here to offer support in case you have any types of questions or concerns regarding your order, just e-mail us at lkzhang917@hotmail.com (we will respond within 2 business days).

 

Process Your Order

We will process your order in 1 to 5 business days after receiving payments and ship the next day after processing

 

Shipping Time

As for the shipping times, due to a very high demand of our products, standard delivery times after the item has been shipped is roughly 15-30 days to the United States from our wareshouse in China. Please note that it depends on destination countries. These items are stock in our China warehouse and ship via USPS once it reaches USA. Please note that we will do every effort to make sure you receive the parcel in time, However, due to our inability to control transportation, the arrival time will be different according to the actual situation. We are not responsible for shipping delays caused by the shipping carrier, delivery destination, customs clearance, weather, holidays or incorrect/insufficient delivery information.

 

Shipping Fee

We offer $7.95 flat rate shipping and free shipping on orders more than $75.



Wholesale Customers

For wholesale customers, the shipping fee is calculated at checkout. We ship by UPS Ground. If you have a special request, then please contact us.


We Got Your Back – From Click To Delivery:

A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. For customers who select economy shipping, to track the order, you can visit "Track Your Order" or directly at the courier's website.


 

VAT Or Import Tax Tncluded?

Due to the customs policy of different countries, we CANNOT control the taxes. Our product price does not include VAT or import tax for your country. We will try our best to declare a comparatively lower value for the product. If you have further question about the declared value, please feel free to send us an email at lkzhang917@hotmail.com, thank you.

 💡  NOTE: 

  1. Express Shipping is not available for P.O. Boxes and APO/FPO addresses.

  2.  Shipping Time does not include a 1-5 day processing period required to process your order from the date your order is placed.

  3. We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

  4. If there is any shipping issue with your package , you must contact our Customer Support (email: lkzhang917@hotmail.com) within 30 days after your order was placed.